Consultant, Capacity And Performance Management – Infrastructure & Applications
CIBC
Toronto, Canada
Fully remote
It service management (itsm)
Capacity management activities
Capacity assessments (aca/ica)
Coordinate and lead capacity-related initiatives, supporting the integration of CIBC’s products and services with emerging technologies
Job Summary
Coordinate and lead capacity-related initiatives, supporting the integration of CIBC’s products and services with emerging technologies.
Analyze capacity data, identify trends, and escalate potential issues while supporting enterprise initiatives for effective resource planning and operational readiness.
Collaborate closely with internal teams and external partners, delivering insights and ensuring compliance with regulatory and operational requirements.
Matching Summary
Coordinate and lead capacity-related initiatives, supporting the integration of CIBC’s products and services with emerging technologies.
Skills & Requirements
Must-have
IT Service Management (ITSM)
Capacity management activities
Capacity assessments (ACA/ICA)
Microsoft Office Suite, SharePoint, ServiceNow
Capacity management tools
Data analysis and report generation
Nice-to-have
Relationship-oriented bank
Embrace your strengths and ambitions
Meaningful impact and truly valued
Collective success and teamwork
Engage with purpose to find solutions
Key Requirements
2-4 years of experience in IT Service Management
Experience leading capacity initiatives
Experience in capacity assessments for application and infrastructure release planning