Part time (13.5 hours per week; predetermined roster)
Proven experience delivering exceptional customer service
Ability to articulate financial terms clearly
Experience in financial services or retail environment
CommBank is seeking a part-time Customer Banking Specialist for their Penrith branch, focusing on providing exceptional customer service and financial guidance to personal and small business clients. The role involves engaging with customers to understand their banking needs and offering solutions while adhering to company processes
Job Summary
As the public face of CommBank, you will deliver a seamless banking experience to over 10 million customers.
You will have in-depth conversations with customers to support their overall banking needs including Home Loans and Business Banking.
The role involves completing Financial Health Checks to assess customer needs and identify changes while championing a risk-adverse culture.
Matching Summary
Match Score: 85
CommBank is seeking a part-time Customer Banking Specialist for their Penrith branch, focusing on providing exceptional customer service and financial guidance to personal and small business clients. The role involves engaging with customers to understand their banking needs and offering solutions while adhering to company processes.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
Proven experience delivering exceptional Customer Service
Ability to articulate financial terms clearly
Experience in Financial Services or Retail environment
Nice-to-have
Genuine interest in building a career with CommBank
Ability to work in a busy commercial retail environment
Interest in improving customer financial wellbeing
Key Requirements
Part Time Roster availability (13.5 hours per week)
Excellent communication skills
Ability to ask the right questions and act with integrity