Front Desk Representative Pediatric Neurology

Banner Health

Mesa, Arizona, US
High school diploma or ged required
Verify insurance eligibility and benefits
Collect patient liability payments
This position coordinates a smooth patient flow process by answering phones, scheduling appointments, and providing registration services

Job Summary

  • This position coordinates a smooth patient flow process by answering phones, scheduling appointments, and providing registration services.
  • The role requires verifying insurance coverage, validating referrals, and collecting patient liability to maximize medical service reimbursement.
  • Employees must possess an Arizona Fingerprint Clearance Card if working in a behavioral health clinical setting serving children.

Matching Summary

This position coordinates a smooth patient flow process by answering phones, scheduling appointments, and providing registration services.

Skills & Requirements

Must-have

  • High school diploma or GED required
  • Verify insurance eligibility and benefits
  • Collect patient liability payments
  • Schedule office visits and procedures
  • Accurate data entry and documentation

Nice-to-have

  • Previous cash collections experience preferred
  • Experience with company systems preferred
  • Strong interpersonal communication skills
  • Ability to work in fast-paced environment
  • Knowledge of medical reimbursement processes

Key Requirements

  • High school diploma/GED
  • One or more years of work experience
  • Arizona Fingerprint Clearance Card (for behavioral health)
  • Signed Arizona Criminal History Affidavit
  • Strong knowledge of office software

Work Rights

Not specified

Tailored Resume

Cover Letter