Television Licence Field Officer

Capita

Enfield, United Kingdom
Base: £35,237 annual salary including £3,587 londo...
Full uk driving licence
Mobile and able to travel locally
Flexible working hours including evenings and weekends
As a Field Officer, you’ll help customers understand TV licence requirements and guide them toward solutions that fit their needs while enjoying great rewards and flexible work

Job Summary

  • As a Field Officer, you’ll help customers understand TV licence requirements and guide them toward solutions that fit their needs while enjoying great rewards and flexible work.
  • The role offers a £35,237 annual salary including a London living allowance, company car or car allowance, mileage paid including commute, and a flexible 36.5-hour week with potential for a four-day schedule.
  • Safe working measures include Body Worn Videos and a dedicated lone worker support system, with additional benefits such as pension, life assurance, paid volunteering day, and financial wellbeing tools.

Matching Summary

As a Field Officer, you’ll help customers understand TV licence requirements and guide them toward solutions that fit their needs while enjoying great rewards and flexible work.

Salary

Base: £35,237 annual salary including £3,587 London living allowance; Bonus/Equity: Not specified; Benefits: Company car or £3,700 car allowance, mileage paid, pension, life assurance, paid volunteering day, holiday allowance

Skills & Requirements

Must-have

  • Full UK driving licence
  • Mobile and able to travel locally
  • Flexible working hours including evenings and weekends
  • Customer communication and engagement
  • Use of Body Worn Videos for safety
  • Home-based field work in Enfield area

Nice-to-have

  • Experience in customer facing roles
  • Supportive and inclusive work environment
  • Diversity networks and wellbeing support
  • Family-friendly policies

Key Requirements

  • Full UK driving licence
  • Preferably experience in customer facing roles
  • Ability to work flexible hours including evenings and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter