Customer Service Executive

W TECH SOLUTIONS PRIVATE LIMITED

Tampines, Singapore
Proficient in microsoft office applications
Multitasking and independent work ability
Strong communication and interpersonal skills
The role involves managing customer communications across phone, email, WhatsApp, and social media to resolve issues and process orders

Job Summary

  • The role involves managing customer communications across phone, email, WhatsApp, and social media to resolve issues and process orders.
  • Candidates will support office administration by preparing invoices, maintaining records, and coordinating internal deliveries.
  • The position requires working Monday to Friday from 9am to 6pm in a fast-paced SME environment located in Tampines.

Matching Summary

The role involves managing customer communications across phone, email, WhatsApp, and social media to resolve issues and process orders.

Skills & Requirements

Must-have

  • Proficient in Microsoft Office applications
  • Multitasking and independent work ability
  • Strong communication and interpersonal skills

Nice-to-have

  • Experience in SME customer service environment
  • Familiarity with invoicing or accounting software
  • Basic knowledge of social media platforms

Key Requirements

  • Microsoft Office proficiency required
  • Prior customer service experience preferred
  • Accounting software familiarity preferred

Work Rights

Not specified

Tailored Resume

Cover Letter