Kundenberater/customer Service Im Gesundheitswesen – Inbound (m/w/d)

VitalAire

Lünen, Germany
Customer service
Patient support
Order processing
You are the central point of contact for people who need support with their health care, providing competent assistance via phone, email, and post

Job Summary

  • You are the central point of contact for people who need support with their health care, providing competent assistance via phone, email, and post.
  • You ensure that the entire ordering process runs smoothly, from new supplies to existing orders, and act as a liaison between patients and health insurance companies.
  • The company offers fair compensation including company pension, flexible working hours, home office options, 30 days of vacation, and various other benefits.

Matching Summary

You are the central point of contact for people who need support with their health care, providing competent assistance via phone, email, and post.

Skills & Requirements

Must-have

  • customer service
  • patient support
  • order processing
  • communication skills
  • team collaboration

Nice-to-have

  • people-oriented
  • structured and efficient
  • flexible and collegial

Key Requirements

  • Completed vocational training
  • Experience in customer service or sales
  • Proficiency in MS Office or Google Workspace

Work Rights

Not specified

Tailored Resume

Cover Letter