Guest Experience Manager - Hotel Barceló Marbella

Barcelo

Marbella, Spain
Customer satisfaction analysis
Problem-solving skills
Operational area involvement
Barceló Group is committed to guest satisfaction and team well-being

Job Summary

  • Barceló Group is committed to guest satisfaction and team well-being.
  • The role involves direct interaction with guests and staff to enhance service quality.
  • Employees enjoy opportunities for geographical mobility and personal development.

Matching Summary

Barceló Group is committed to guest satisfaction and team well-being.

Skills & Requirements

Must-have

  • Customer satisfaction analysis
  • Problem-solving skills
  • Operational area involvement

Nice-to-have

  • High communication skills
  • Flexibility and adaptability
  • Organizational skills

Key Requirements

  • Degree in Tourism or Marketing
  • Minimum 2 years in customer service
  • High level of English

Work Rights

Not specified

Tailored Resume

Cover Letter