Bilingual Call Center Representative

Maximus

El Paso, Texas, United States
Competitive compensation; quarterly bonuses based ...
Hybrid
Fluent in english and secondary language
High-speed wired internet connection required
Available to work onsite on day 1
This fully remote position supports the Health Texas project by providing customer care and benefit enrollment services

Job Summary

  • This fully remote position supports the Health Texas project by providing customer care and benefit enrollment services.
  • Candidates receive paid, comprehensive training starting June 22nd before transitioning to a remote work schedule.
  • The role offers competitive compensation with quarterly bonuses, comprehensive insurance coverage, and a 401K retirement plan.

Matching Summary

This fully remote position supports the Health Texas project by providing customer care and benefit enrollment services.

Salary

Competitive compensation; Quarterly bonuses based on performance; Comprehensive benefits including medical, dental, vision, and 401K matching

Skills & Requirements

Must-have

  • Fluent in English and secondary language
  • High-speed wired internet connection required
  • Available to work onsite on Day 1
  • Ability to handle 100+ calls daily
  • Proficient with Microsoft Teams and Windows/Mac

Nice-to-have

  • Experience in customer care or benefit enrollment
  • Strong organizational and prioritization skills
  • Ability to perform under pressure with urgency

Key Requirements

  • High school diploma or GED required
  • Reside within 70-mile radius of El Paso, TX
  • Minimum 20Mbps download and 5Mbps upload internet speed
  • No time off allowed during training period

Work Rights

Must reside in Texas

Tailored Resume

Cover Letter