Platinum Customer Service Officer - Northcote - Hybrid Hours

Cleanaway Waste Management Ltd

Northcote, Queensland, Australia
Competitive salary; not specified; benefits includ...
On-site
Previous customer service or sales experience
Proven ability to manage complaints
Effective communication and negotiation skills
The role supports national accounts and the largest customers through advanced relationship management strategies

Job Summary

  • The role supports national accounts and the largest customers through advanced relationship management strategies.
  • Candidates will be responsible for managing customer service requests, ensuring first call resolution, and resolving complaints effectively.
  • Cleanaway offers competitive salary, flexible work arrangements, and a comprehensive benefits program including novated car leasing.

Matching Summary

The role supports national accounts and the largest customers through advanced relationship management strategies.

Salary

Competitive Salary; Not specified; Benefits include novated car leasing and salary sacrificing

Skills & Requirements

Must-have

  • Previous customer service or sales experience
  • Proven ability to manage complaints
  • Effective communication and negotiation skills
  • Ability to remain calm under pressure

Nice-to-have

  • Experience in Salesforce CRM system
  • Intermediate level of Excel experience
  • High performing team environment preference

Key Requirements

  • Previous experience within customer service or sales position
  • Verification of qualifications and right-to-work status required

Work Rights

Right-to-work verification required

Tailored Resume

Cover Letter