Service Advisor

BMW of South Austin

Charleston, South Carolina, US
Remote
Identify and document service needs
Advise customers on services
Estimate repair costs
BMW of South Austin is seeking a Service Advisor in Charleston, South Carolina, responsible for identifying and documenting service needs, advising customers on necessary repairs, and scheduling services. The ideal candidate should have 3-5 years of experience in automotive or customer service roles, possess strong interpersonal skills, and have a valid driver's license

Job Summary

  • Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.
  • Works with customer and technician to identify required maintenance and advises customers on necessary and recommended services.
  • Computes cost of replacement parts and labor to restore vehicle to condition specified by customer and estimates cost of mechanical, electrical, or other repairs.

Matching Summary

Match Score: 85

BMW of South Austin is seeking a Service Advisor in Charleston, South Carolina, responsible for identifying and documenting service needs, advising customers on necessary repairs, and scheduling services. The ideal candidate should have 3-5 years of experience in automotive or customer service roles, possess strong interpersonal skills, and have a valid driver's license.

Skills & Requirements

Must-have

  • Identify and document service needs
  • Advise customers on services
  • Estimate repair costs
  • Schedule service appointments
  • Maintain CSI standards

Nice-to-have

  • Demonstrate Core Values
  • Commitment to Customer Enthusiasm
  • Passion for Winning

Key Requirements

  • High School Diploma
  • Automotive field of study
  • 3-5 years of work experience
  • Previous automotive or customer service experience
  • Working knowledge of vehicle mechanical operations
  • Valid Driver's License

Work Rights

Not specified

Tailored Resume

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