Competitive salary; not specified; 401k with emplo...
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4+ years technical account management experience
Saas solution deployment and configuration
Root cause analysis and troubleshooting skills
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Axon Enterprise is seeking a Software Technical Account Manager II who will play a key role in deploying and supporting software solutions within law enforcement agencies. The position requires extensive travel and offers the opportunity to make a real impact on public safety while working in a fast-paced, collaborative environment.
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Job Summary
This role serves as a key player in deploying and supporting Axon's software solutions directly within law enforcement agencies.
The position requires acting as the primary point of contact for assigned agencies while managing complex deployments and fostering strong customer relationships.
Axon offers competitive benefits including medical, dental, vision plans, paid parental leave, and learning and development programs.
Matching Summary
Match Score: 75
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Axon Enterprise is seeking a Software Technical Account Manager II who will play a key role in deploying and supporting software solutions within law enforcement agencies. The position requires extensive travel and offers the opportunity to make a real impact on public safety while working in a fast-paced, collaborative environment.
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Salary
Competitive salary; Not specified; 401k with employer match
Skills & Requirements
Must-have
4+ years technical account management experience
SaaS solution deployment and configuration
Root cause analysis and troubleshooting skills
Advanced Windows OS and networking knowledge
Microsoft Power BI and SQL Server proficiency
Willingness to travel 80% of the time
Ability to pass CJIS background check
Nice-to-have
Experience with public safety or law enforcement sectors
Familiarity with RMS, CAD, and CJIS standards
Relevant technical certifications like Microsoft or Cisco
Experience building custom dashboards and JSON tools
Strong cross-functional collaboration abilities
Key Requirements
Bachelor's degree in business administration or computer science
Minimum 4 years of relevant technical account management experience
Must pass Criminal Justice Information Services (CJIS) background check