Customer Service Representative

FNZ

Basingstoke, United Kingdom
Financial services experience
Call handling role
Proficient in technology
You’ll be the key point of contact for customers when they call in, providing them with information about their financial products and helping them become self-sufficient with our online platform

Job Summary

  • You’ll be the key point of contact for customers when they call in, providing them with information about their financial products and helping them become self-sufficient with our online platform.
  • We offer a flexible working environment that allows team members to find a working pattern that suits their needs and empowers them to achieve their goals.
  • We develop our customer service advisers so they can progress within the team and wider business so you can look forward to on going training and support, including an induction.

Matching Summary

You’ll be the key point of contact for customers when they call in, providing them with information about their financial products and helping them become self-sufficient with our online platform.

Skills & Requirements

Must-have

  • Financial Services experience
  • call handling role
  • Proficient in technology
  • Ability to multi task

Nice-to-have

  • Passionate about customer service
  • Strong attention to detail
  • Suggest areas for improvements

Key Requirements

  • Relevant Financial Services experience
  • Relevant call handling role
  • Proficient in the use of technology
  • Ability to multi task
  • Ability to support and suggest improvements

Work Rights

Not specified

Tailored Resume

Cover Letter