Regional Service Development Manager

Nissan Automotive Europe

Irvine, CA, USA
Base: $97,745.00 - $172,830.00; bonus/equity: not ...
Aftersales programs and initiatives
Customer-focused processes
Service operations technology
Monitors and guides aftersales programs and initiatives while supporting Fixed Operations Managers (FOMs) in meeting and exceeding parts and accessories sales objectives across dealerships within an assigned region

Job Summary

  • Monitors and guides aftersales programs and initiatives while supporting Fixed Operations Managers (FOMs) in meeting and exceeding parts and accessories sales objectives across dealerships within an assigned region.
  • Ensures the Aftersales Field Team understands national and regional initiatives, promotes program goals and objectives within dealerships, and adapts programs to regional requirements.
  • Develops and manages assigned regional analysts and/or contract staff, conducts interviews and performance assessments, and builds skills and competencies through targeted assignments and training.

Matching Summary

Monitors and guides aftersales programs and initiatives while supporting Fixed Operations Managers (FOMs) in meeting and exceeding parts and accessories sales objectives across dealerships within an assigned region.

Salary

Base: $97,745.00 - $172,830.00; Bonus/Equity: Not specified; Benefits: Comprehensive Benefits Package

Skills & Requirements

Must-have

  • Aftersales programs and initiatives
  • Customer-focused processes
  • Service operations technology
  • Inventory management analysis
  • Sales strategy and analysis
  • Customer experience monitoring

Nice-to-have

  • Drive innovation
  • Adapt programs to regional requirements
  • Build skills and competencies

Key Requirements

  • Minimum of 6 years of progressive Marketing and Sales experience
  • At least one successful rotation in a field support role
  • At least one rotation within the Aftersales function
  • Experience as a FOM is required
  • Bachelor's degree

Work Rights

Must be legally authorized to work in the United States

Tailored Resume

Cover Letter