Technical Operational Manager

Gp Hub

Remote, United States
Remote
5+ years engineering operations experience
Jira cloud expert administration skills
Jellyfish power user proficiency
This role serves as the strategic leader of the engineering operating system, owning the health and configuration of Jira and Jellyfish tools

Job Summary

  • This role serves as the strategic leader of the engineering operating system, owning the health and configuration of Jira and Jellyfish tools.
  • The candidate is expected to be an AI-first practitioner who uses agentic tooling to automate mundane tasks and focus on high-leverage improvements.
  • Responsibilities include standardizing issue types across 20+ squads and partnering with Finance for capitalization reporting and R&D tax credits.

Matching Summary

This role serves as the strategic leader of the engineering operating system, owning the health and configuration of Jira and Jellyfish tools.

Skills & Requirements

Must-have

  • 5+ years Engineering Operations experience
  • Jira Cloud expert administration skills
  • Jellyfish power user proficiency
  • AI-first practitioner mindset
  • DORA and Flow metrics monitoring

Nice-to-have

  • Experience with Atlassian Intelligence
  • Knowledge of R&D tax credit reporting
  • Ability to synthesize data into narratives
  • Familiarity with Copilot and Cursor tools

Key Requirements

  • 5+ years in Engineering Operations or Program Management
  • Expert-level Jira Cloud administration
  • Power user proficiency in Jellyfish

Work Rights

Not specified

Tailored Resume

Cover Letter