Supervisor De Onboarding

ABC Fitness

Not specified; not specified; benefits: health, de...
Fully remote
Experience in saas or startup environments
Background in onboarding or customer success
Strong analytical skills with data focus
The role involves partnering with the Onboarding Manager to organize, structure, and continuously improve onboarding processes for the EVO platform

Job Summary

  • The role involves partnering with the Onboarding Manager to organize, structure, and continuously improve onboarding processes for the EVO platform.
  • Candidates must possess an analytical profile with initiative to map journeys, identify bottlenecks, and drive real customer activation.
  • The company offers a comprehensive benefits package including health insurance, meal assistance, home office support, and quarterly disconnect days.

Matching Summary

The role involves partnering with the Onboarding Manager to organize, structure, and continuously improve onboarding processes for the EVO platform.

Salary

Not specified; Not specified; Benefits: Health, dental, life insurance; Meal aid; Home office aid; Gym subscription; Educational discounts; Loan options; EAP services

Skills & Requirements

Must-have

  • Experience in SaaS or startup environments
  • Background in onboarding or customer success
  • Strong analytical skills with data focus
  • Process organization and improvement experience
  • Operational indicator management (SLA, lead time)

Nice-to-have

  • Proactive mindset with ownership sense
  • Collaborative communication skills
  • Continuous improvement methodology knowledge
  • High-volume B2B operations experience
  • Fluency in English or Spanish

Key Requirements

  • Prior experience in SaaS, startups, or high-growth environments
  • Vivência em onboarding, implantação ou customer success
  • Familiarity with operational indicators and performance tracking
  • Experience with process standardization and playbook creation

Work Rights

Not specified

Tailored Resume

Cover Letter