Eus Market Manager, India

WPP

Mumbai, India
On-site
End user services leadership
Itil and itsm framework proficiency
Endpoint management platforms like jamf or intune
The role involves leading End User Services to drive strategic technology operations across the India market

Job Summary

  • The role involves leading End User Services to drive strategic technology operations across the India market.
  • Candidates must manage diverse technology landscapes including endpoint infrastructure, security, and compliance requirements.
  • The position requires fostering a culture of creativity and continuous learning while aligning technology services with business objectives.

Matching Summary

The role involves leading End User Services to drive strategic technology operations across the India market.

Skills & Requirements

Must-have

  • End User Services leadership
  • ITIL and ITSM framework proficiency
  • Endpoint management platforms like Jamf or Intune
  • Active Directory and identity access management
  • SLA compliance and ticket queue management
  • Cybersecurity best practices implementation

Nice-to-have

  • AI-driven support solutions experience
  • Cross-functional collaboration skills
  • Innovation and technical excellence mindset
  • Budget optimization expertise
  • Continuous improvement initiatives

Key Requirements

  • Bachelor's degree in Information Technology or Computer Science
  • Strong leadership and team management skills
  • Experience with IT governance and compliance audits
  • Proficiency in Microsoft OS and MacOS environments

Work Rights

Not specified

Tailored Resume

Cover Letter