Responsibilities: Provide customer service to clients on the general enquiries pertaining to clients’ policies; Create and modify client/agent codes and updating of clients’ information in the system; Process and issue policies /endorsements; Check all policies and endorsements processed; Prepare cover letters to attach to policies for dispatch to clients; Prepare draft policy clauses and endorsements; Responsible for ensuring the accuracy of renewal notices, claims statistics and summary of insurance for review; Sort renewal notices and extract policy files for renewals due, prepare claims statistics and summary of insurance; Support the maintenance of an effective policy and/or document filing system by ensuring the proper filing endorsement copies faxed by clients are being filed together with office copy; Ensure policy jacket’s accuracy and sufficient stocks are in place; Other duties and assignments that may be instructed by the superior from time to time. Requirements: Min. ITE qualification or related discipline; Preferably with minimum 1 year working experience; Prepare to take up Certificate In General Insurance (CGI) exam if required; Willingness to learn and meticulous; Possess good interpersonal and communications skills; An attractive remuneration and bonus package will be offered to the successful candidate.