Base: $19,650 - $44,200 usd; bonus/equity: not spe...
On-site (saturday to wednesday)
Payroll customer service experience
Regulatory requirements knowledge
Customer satisfaction focus
Remote is seeking an Associate for their Payroll Client Services team, primarily focused on providing exceptional customer service and support for payroll inquiries from Saturday to Wednesday. The ideal candidate will have experience in payroll, strong communication skills, and a dedication to customer satisfaction
Job Summary
Serve as the primary contact for all payroll-related inquiries, offering thorough support through email, live chat, and video calls.
Provide advanced-level support, addressing complex issues and ensuring customer satisfaction is prioritized throughout their journey.
Partner effectively with teams across Customer Experience, Payroll Operations, Benefits, Tax, and Finance to ensure timely and accurate resolutions within strict service level agreements (SLAs).
Matching Summary
Match Score: 85
Remote is seeking an Associate for their Payroll Client Services team, primarily focused on providing exceptional customer service and support for payroll inquiries from Saturday to Wednesday. The ideal candidate will have experience in payroll, strong communication skills, and a dedication to customer satisfaction.
Salary
Base: $19,650 - $44,200 USD; Bonus/Equity: Not specified; Benefits: Not specified