Executive, Crm, Data Analytics & Customer Experience

821

Singapore
Not specified (assumed to be hybrid based on industry norms).
Manage crm and customer feedback systems
Ensure data accuracy and pdpa compliance
Coordinate cross-functional stakeholder teams
Vantage Automotive Limited is seeking an Executive for CRM, Data Analytics, and Customer Experience to enhance customer engagement initiatives and manage CRM programs. The ideal candidate should have a background in business or data analytics, strong communication skills, and experience in customer service operations

Job Summary

  • This role supports customer engagement initiatives across BYD, DENZA, and VAL brands by managing loyalty programs and NPS performance.
  • The successful candidate will act as a coordination point for customer feedback across Sales, Service, Parts, Management, Legal, and Brand Principals.
  • Join a trusted brand with a regional footprint to grow your career in a supportive, performance-driven culture within the Sime Group.

Matching Summary

Match Score: 75

Vantage Automotive Limited is seeking an Executive for CRM, Data Analytics, and Customer Experience to enhance customer engagement initiatives and manage CRM programs. The ideal candidate should have a background in business or data analytics, strong communication skills, and experience in customer service operations.

Skills & Requirements

Must-have

  • Manage CRM and customer feedback systems
  • Ensure data accuracy and PDPA compliance
  • Coordinate cross-functional stakeholder teams

Nice-to-have

  • Experience with Salesforce platform
  • Strong analytical and organizational skills
  • Background in automotive industry operations

Key Requirements

  • Diploma or Degree in Business, Marketing, Communications, or Data Analytics
  • Experience in CRM, customer experience, or data analysis
  • Comfortable working with multiple stakeholders and data systems

Work Rights

Not specified

Tailored Resume

Cover Letter