Field Service Renewals Representative 5

Johnson Controls OpenBlue

Shanghai, China
On-site
Customer needs identification
Cross-functional collaboration
Customer retention and satisfaction
Johnson Controls OpenBlue is seeking a Field Service Renewals Representative in Shanghai, China, to support customer needs and enhance satisfaction while working closely with sales teams to achieve revenue targets

Job Summary

  • Supports customers by identifying their needs, offering standard and specific solutions/equipment, and services.
  • In close cooperation with outside sales team, support the business in consistent delivery on revenue targets- commitment to the numbers and deadlines.
  • Maintains good relationships with customers to ensure 100% customer satisfaction.

Matching Summary

Match Score: 85

Johnson Controls OpenBlue is seeking a Field Service Renewals Representative in Shanghai, China, to support customer needs and enhance satisfaction while working closely with sales teams to achieve revenue targets.

Skills & Requirements

Must-have

  • customer needs identification
  • cross-functional collaboration
  • customer retention and satisfaction
  • basic technical advice

Nice-to-have

  • fast-paced environment
  • multi-tasking ability
  • building and executing strategies

Key Requirements

  • 5+ years working experience
  • 3+ years in related area
  • Bachelor’s Degree in a related field
  • Technical background

Work Rights

Not specified

Tailored Resume

Cover Letter