Base: $24.00 hourly; bonus/equity: not specified; ...
Supervisory role in concessions
Pos and electronic payment procedures
Labour deployment and staffing adjustments
The Concessions Floor Supervisor is responsible for overseeing day-of-event operations at Rogers Centre, ensuring safe, efficient, and guest-focused service in alignment with Legends’ standards
Job Summary
The Concessions Floor Supervisor is responsible for overseeing day-of-event operations at Rogers Centre, ensuring safe, efficient, and guest-focused service in alignment with Legends’ standards.
This role provides direction and oversight to bargaining unit staff, supports revenue and profitability goals, and collaborates closely with Concessions Managers and other departments to deliver a seamless event-day experience.
Legends Global is committed to an inclusive environment where team members can be authentic, make an impact, and grow their careers, fostering a culture built on respect, ambitious thinking, collaboration, and bold action.
Matching Summary
The Concessions Floor Supervisor is responsible for overseeing day-of-event operations at Rogers Centre, ensuring safe, efficient, and guest-focused service in alignment with Legends’ standards.
Salary
Base: $24.00 hourly; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Supervisory role in concessions
POS and electronic payment procedures
Labour deployment and staffing adjustments
Inventory control and product quality oversight
Guest service and issue resolution
Health and safety policy enforcement
Nice-to-have
Effective problem-solving skills
Strong customer service orientation
Clear verbal communication
Collaboration with managers and peers
Coaching and staff development
Ability to work flexible hours
Key Requirements
Previous supervisory experience in concessions or hospitality
Familiarity with unionized work environments
Smart Serve certification
Minimum legal serving age in Ontario
Knowledge of POS operation and inventory control
Ability to work flexible hours including evenings and weekends