Ms Engineer (l1) Japanese-speaking

NTT DATA

**
Japanese language proficiency (jlpt n3)
First-line incident resolution
Infrastructure monitoring skills
** NTT DATA is seeking a Japanese-speaking MS Engineer (L1) for a hybrid role focused on providing managed IT services, ensuring client infrastructure remains operational. This entry-level position emphasizes proactive incident management and requires good communication skills, especially in Japanese. **

Job Summary

  • This entry-level role ensures zero missed service level agreements by proactively identifying and resolving technical incidents across multiple technology domains.
  • The position requires advanced to fluent Japanese language skills for non-native candidates and intermediate to business-level English for native speakers.
  • Candidates will monitor client infrastructure, perform root cause analysis, and contribute to project work including disaster recovery functions.

Matching Summary

Match Score: 75

** NTT DATA is seeking a Japanese-speaking MS Engineer (L1) for a hybrid role focused on providing managed IT services, ensuring client infrastructure remains operational. This entry-level position emphasizes proactive incident management and requires good communication skills, especially in Japanese. **

Skills & Requirements

Must-have

  • Japanese language proficiency (JLPT N3)
  • First-line incident resolution
  • Infrastructure monitoring skills
  • ITIL process knowledge
  • Cloud, Security, or Networking domains

Nice-to-have

  • Customer service experience in Japanese
  • Disaster recovery testing experience
  • Automation and work optimization mindset
  • Positive outlook in pressurized environments
  • Active listening and client focus

Key Requirements

  • Diploma or degree in IT/Computer Science
  • 1-2 years IT helpdesk experience preferred
  • JLPT N3 certification minimum for non-natives
  • Basic knowledge of ITIL processes
  • Experience with security/network/data center administration

Work Rights

Not specified

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