Mexico Claims Compliance, Performance & Operations Manager

American International Group, Inc. (AIG)

Mexico City, Mexico
**
5+ years in operations or auditing
Industrial engineering or finance background
Deep understanding of insurance claims process
** The Mexico Claims Compliance, Performance & Operations Manager position at AIG is focused on overseeing the claims operations, ensuring compliance, and driving continuous improvement within the claims department. Candidates should possess a strong background in insurance operations, process management, and data analytics, with a minimum of five years of relevant experience. **

Job Summary

  • The role supports the Head of Claims by managing compliance, vendor oversight, and continuous improvement initiatives within a global insurance network.
  • Candidates must possess deep knowledge of the insurance industry, including specific vendor types like adjusters and lawyers, to ensure operational efficiency.
  • AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development for its team members.

Matching Summary

Match Score: 75

** The Mexico Claims Compliance, Performance & Operations Manager position at AIG is focused on overseeing the claims operations, ensuring compliance, and driving continuous improvement within the claims department. Candidates should possess a strong background in insurance operations, process management, and data analytics, with a minimum of five years of relevant experience. **

Skills & Requirements

Must-have

  • 5+ years in operations or auditing
  • Industrial Engineering or Finance background
  • Deep understanding of insurance claims process
  • Vendor management and regulatory compliance
  • Process mapping and risk assessment skills
  • Data analytics with Excel and Power BI

Nice-to-have

  • Experience with Solvency II or governance committees
  • Background in quality control projects
  • Exposure to Lean processes and Kaizen
  • Anti-money laundering framework expertise
  • Team player with situational leadership skills

Key Requirements

  • Academic degree in Industrial Engineering, Finance, Accounting, or Business Administration
  • Minimum 5 years experience in Operations, Auditing, or Quality Control
  • Experience in banking, insurance, or financial service industries

Work Rights

Not specified

Tailored Resume

Cover Letter