Hendrick Toyota Concord is seeking a Guest Services Receptionist responsible for greeting customers, handling incoming calls, and maintaining a professional atmosphere at the dealership. The ideal candidate should have strong customer service skills and basic computer knowledge, with a commitment to the company’s core values of integrity, teamwork, and customer enthusiasm
Job Summary
The role is responsible for answering and directing incoming phone calls while greeting customers entering the dealership.
Employees must maintain CSI scores at or above company standards and follow all federal, state, and local safety regulations.
The position requires regular attendance including evening hours, weekends, and holidays with no direct supervisory responsibilities.
Matching Summary
Match Score: 85
Hendrick Toyota Concord is seeking a Guest Services Receptionist responsible for greeting customers, handling incoming calls, and maintaining a professional atmosphere at the dealership. The ideal candidate should have strong customer service skills and basic computer knowledge, with a commitment to the company’s core values of integrity, teamwork, and customer enthusiasm.
Skills & Requirements
Must-have
Answer incoming calls professionally
Greet customers in showroom or lobby
Maintain organized clean work area
Accurate timekeeping system usage
Follow safety rules and regulations
Nice-to-have
Previous high volume customer service experience
Strong organizational and interpersonal skills
Demonstrate core values of servant leadership
Basic Microsoft Office knowledge
Key Requirements
High School Diploma or GED required
Up to 3 years of relevant experience desired
Basic computer skills for timekeeping and Office products