Business Process Leader, Ai & Innovation

Marsh McLennan Agency

Base: $74,600 to $139,100; bonus/equity: performan...
Fully remote
7+ years in insurance brokerage or operations
Proven experience deploying ai automation tools
Strong understanding of crm and ams systems
This role focuses on optimizing core insurance processes like sales, underwriting, and claims by integrating AI solutions to improve efficiency and client experience

Job Summary

  • This role focuses on optimizing core insurance processes like sales, underwriting, and claims by integrating AI solutions to improve efficiency and client experience.
  • Candidates must lead the deployment of AI-powered tools across brokerage workflows while partnering with IT and vendor teams for seamless system integration.
  • The company offers a competitive total rewards package including generous time off, tuition reimbursement, remote work options, and stock purchase opportunities.

Matching Summary

This role focuses on optimizing core insurance processes like sales, underwriting, and claims by integrating AI solutions to improve efficiency and client experience.

Salary

Base: $74,600 to $139,100; Bonus/Equity: Performance-based incentives eligible; Benefits: Health/welfare, 401K, tuition assistance, charitable match

Skills & Requirements

Must-have

  • 7+ years in insurance brokerage or operations
  • Proven experience deploying AI automation tools
  • Strong understanding of CRM and AMS systems
  • Ability to translate business needs into tech solutions
  • Experience with regulatory compliance and data privacy

Nice-to-have

  • Excellent stakeholder management skills
  • Change leadership capabilities
  • Inclusive workplace culture appreciation
  • Flexible schedule availability
  • Willingness for occasional travel

Key Requirements

  • 7+ years experience in insurance brokerage or process transformation
  • Proven track record of deploying AI/automation tools
  • Deep knowledge of brokerage workflows and policy admin systems

Work Rights

Not specified

Tailored Resume

Cover Letter