Customer Service Representative

Gagnon's Pet Resort

Encinitas, CA, United States
Base: $16.90 - $18.00ph doe; bonus/equity: tips; b...
Customer service skills
Multi-line phone operation
Pet handling and care
We are revolutionizing the pet industry by creating a connected care network of trustworthy partners who bring creative innovation every day

Job Summary

  • We are revolutionizing the pet industry by creating a connected care network of trustworthy partners who bring creative innovation every day.
  • The role involves welcoming pet parents and their pets, managing check-ins and check-outs, handling payments, and maintaining a clean and welcoming lobby.
  • Part-time health, mental health, and telehealth benefits are offered with pay starting at $16.90 - $18.00/hour DOE plus tips.

Matching Summary

We are revolutionizing the pet industry by creating a connected care network of trustworthy partners who bring creative innovation every day.

Salary

Base: $16.90 - $18.00/hour DOE; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • Customer service skills
  • Multi-line phone operation
  • Pet handling and care
  • Cash handling and balancing
  • Availability evenings weekends holidays
  • Standing and physical activity
  • Vaccination record management

Nice-to-have

  • Problem solving under pressure
  • Communication via phone and email
  • Team support and collaboration
  • Friendly and professional demeanor
  • Experience in retail or customer service

Key Requirements

  • High school diploma or equivalent
  • 1+ year customer service experience preferred
  • Must be able to lift 40 lbs
  • Availability on evenings, weekends, and holidays required

Work Rights

Not specified

Tailored Resume

Cover Letter