Client Services Representative (contract) (hybrid)

Broadridge

Base: 24.00 – 30.00 cadph; bonus/equity: not speci...
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Excellent verbal and written communication skills
Proficiency in outlook, excel, and microsoft word
Strong multitasking and time-management abilities
** Broadridge is seeking a Client Services Representative to serve as the primary contact for clients, managing account-related inquiries and communications. The role emphasizes customer support, effective communication, and account management in a hybrid work environment. **

Job Summary

  • The Client Services Representative acts as the main point of contact for clients, managing accounts and handling queries via phone, video, email, and in person.
  • Key responsibilities include updating customer account information, acting as a liaison between clients and internal departments, and maintaining up-to-date product knowledge.
  • Broadridge offers a hybrid work arrangement requiring a basic home office setup and high-speed internet while fostering an inclusive and collaborative environment.

Matching Summary

Match Score: 75

** Broadridge is seeking a Client Services Representative to serve as the primary contact for clients, managing account-related inquiries and communications. The role emphasizes customer support, effective communication, and account management in a hybrid work environment. **

Salary

Base: 24.00 – 30.00 CAD/hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Excellent verbal and written communication skills
  • Proficiency in Outlook, Excel, and Microsoft Word
  • Strong multitasking and time-management abilities

Nice-to-have

  • Ability to build rapport with clients
  • Experience handling challenging customer interactions
  • Previous experience in customer service fields

Key Requirements

  • College Diploma in Business Administration or related field
  • Completion of background check including employment and education verification

Work Rights

Not specified

Tailored Resume

Cover Letter