Institutional Banking Client Services (IBCS) is a dynamic, multi-faceted operations team that partners with Institutional Banking and Markets to deliver Transaction Banking solutions to corporate clients
Job Summary
Institutional Banking Client Services (IBCS) is a dynamic, multi-faceted operations team that partners with Institutional Banking and Markets to deliver Transaction Banking solutions to corporate clients.
As an Associate, you will be the first point of contact for clients managing their Transaction Banking queries across a full suite of products including Corporate Cards, Payments, and Merchant Services.
CommBank is committed to building a diverse and inclusive workforce and supports flexibility with at least half the time each month spent connecting in office.
Matching Summary
Institutional Banking Client Services (IBCS) is a dynamic, multi-faceted operations team that partners with Institutional Banking and Markets to deliver Transaction Banking solutions to corporate clients.
Skills & Requirements
Must-have
Transactional Banking product knowledge
Client query management
Multi-tasking and prioritisation skills
Risk mitigation and control awareness
Strong communication skills
Relationship building with stakeholders
Nice-to-have
Adaptive and flexible to business needs
Problem solving and judgment skills
Initiative to improve performance
Experience in Branch or Business Banking environment
Ability to operate under tight deadlines
Key Requirements
Experience with Transactional Banking products or services
Experience in Branch, Everyday Banking, Business Banking, Merchants or Direct Banking