Service Technician

KONE GmbH

Hong Kong, Hong Kong
Customer relationship management
Accurate real-time back reporting
Equipment safety and performance
Responsible for customer satisfaction through quality of service and proactive on-site communication

Job Summary

  • Responsible for customer satisfaction through quality of service and proactive on-site communication.
  • Accountable for equipment safety, performance, and managing the site environment during service operations.
  • Contributes to the ongoing improvement of products, methods, and safety by providing feedback.

Matching Summary

Responsible for customer satisfaction through quality of service and proactive on-site communication.

Skills & Requirements

Must-have

  • Customer relationship management
  • Accurate real-time back reporting
  • Equipment safety and performance
  • Site safety and risk management
  • Safe working practices and instructions
  • Execution of service visits

Nice-to-have

  • Collaborative working culture
  • Employee engagement and participation
  • Ethical business practices
  • Trust and respect among co-workers
  • Ongoing improvement feedback

Key Requirements

  • Familiarity with lift and associated technology
  • Attend proposed training

Work Rights

Not specified

Tailored Resume

Cover Letter