Application Support Analyst

Citigroup

Pune, Maharashtra, India
**
Unix and sql experience required
Openshift kubernetes ci/cd knowledge
3-7 years of professional experience
** Citigroup is seeking an Application Support Analyst for its Pune location, requiring 3-7 years of experience in technical support, particularly with Unix and SQL, along with familiarity in OpenShift, CI/CD, and Kubernetes. The role involves troubleshooting applications, liaising with technology groups, and contributing to process improvements, all within a hybrid work environment. **

Job Summary

  • This role involves providing technical and business support for Citi applications while acting as a liaison between users, internal technology groups, and vendors.
  • The analyst is responsible for participating in disaster recovery testing, application releases, and performing post-release checkouts to ensure stability.
  • Candidates must demonstrate the ability to operate with limited supervision, exercise independent judgment, and safeguard firm reputation through compliance with regulations.

Matching Summary

Match Score: 75

** Citigroup is seeking an Application Support Analyst for its Pune location, requiring 3-7 years of experience in technical support, particularly with Unix and SQL, along with familiarity in OpenShift, CI/CD, and Kubernetes. The role involves troubleshooting applications, liaising with technology groups, and contributing to process improvements, all within a hybrid work environment. **

Skills & Requirements

Must-have

  • Unix and SQL experience required
  • OpenShift Kubernetes CI/CD knowledge
  • 3-7 years of professional experience
  • Problem management tools proficiency
  • Financial markets business knowledge

Nice-to-have

  • Process improvement participation
  • Standardization of procedures interest
  • Strong communication diplomacy skills
  • Customer service orientation
  • Team collaboration and ownership

Key Requirements

  • Bachelor's degree or equivalent experience
  • 3 to 7 years of relevant work experience
  • Mandatory proficiency in Unix and SQL
  • Experience with OpenShift and Kubernetes
  • Knowledge of CI/CD pipelines

Work Rights

Not specified

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