Sr. Associate People Support Specialist

Workday

Employee support & case management
Hr policies and systems
Process & knowledge management
Act as the first point of contact for our employees ('Workmates'), providing exceptional support across various HR functional areas

Job Summary

  • Act as the first point of contact for our employees ('Workmates'), providing exceptional support across various HR functional areas.
  • Maintain the People Support Playbook, ensuring all process documentation, scripts, and FAQs are updated regularly to reflect current workflows.
  • Partner effectively across various HR functional teams (Benefits, Payroll, Talent, etc.) to resolve complex issues and streamline operations.

Matching Summary

Act as the first point of contact for our employees ('Workmates'), providing exceptional support across various HR functional areas.

Skills & Requirements

Must-have

  • Employee Support & Case Management
  • HR policies and systems
  • Process & Knowledge Management
  • Strict confidentiality
  • HR Operations or Shared Services

Nice-to-have

  • Sun-drenched optimism and drive
  • Courageous collaborators
  • Curious minds
  • Customer-centric mindset
  • Agility and collaboration

Key Requirements

  • 4+ years of relevant experience
  • Exceptional communication skills
  • Proficiency in HR Systems
  • Experience with Workday preferred

Work Rights

Not specified

Tailored Resume

Cover Letter