Technical Support Engineer

iNTERFACEWARE Inc

Toronto, Canada
On-site
Hands-on experience with python javascript lua sql xml
Solid understanding of networking fundamentals http tcp/ip smtp ftp ssl
Valid passport and driver's license for business travel
This role involves taking full ownership of customer issues while proactively identifying ways to improve system reliability

Job Summary

  • This role involves taking full ownership of customer issues while proactively identifying ways to improve system reliability.
  • The company offers a comprehensive benefits package including 3 weeks of vacation and 100% remote work flexibility.
  • Candidates must possess hands-on experience with programming languages like Python, JavaScript, or SQL alongside strong networking knowledge.

Matching Summary

This role involves taking full ownership of customer issues while proactively identifying ways to improve system reliability.

Skills & Requirements

Must-have

  • Hands-on experience with Python JavaScript Lua SQL XML
  • Solid understanding of networking fundamentals HTTP TCP/IP SMTP FTP SSL
  • Valid passport and driver's license for business travel
  • Ability to work night and weekend on-call duty
  • Strong critical thinking and problem-solving skills

Nice-to-have

  • Experience in healthcare IT or health informatics
  • Ability to collaborate effectively with customers
  • Interest in iterative problem solving and simplification
  • Passion for developing online training and documentation

Key Requirements

  • Post-secondary education in Computer Science or related field
  • Valid passport for international business travel
  • Valid driver's license for domestic and international travel

Work Rights

Not specified

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