As an apprentice in customer service support within our order management team, you will contribute to improving our customers' satisfaction by participating in the management of orders and customer requests
Job Summary
As an apprentice in customer service support within our order management team, you will contribute to improving our customers' satisfaction by participating in the management of orders and customer requests.
Contribute to the development of digital projects, participate in activity steering meetings with our internal and external partners, and take part in the analysis of customer invoice rejections on digital portals.
Launch your career in a company that invests in you, and gives you the means to reinvent what is possible.
Matching Summary
As an apprentice in customer service support within our order management team, you will contribute to improving our customers' satisfaction by participating in the management of orders and customer requests.
Skills & Requirements
Must-have
Customer satisfaction improvement
Order management
Digital projects development
Invoice rejection analysis
Client dispute resolution
Nice-to-have
Rigor, autonomy, team spirit
Digital tools mastery
SAP & Sales Force knowledge
Key Requirements
Bac +2 to Bac +3 in commerce and customer relations or in management and administration