Customer Service

JLL

Taipei, Taiwan, China
**
Manage telephone console
Greet and guide visitors
Maintain front office area
** JLL is seeking a Customer Service professional to be the first point of contact for clients, employees, and the public in their Taipei office. The ideal candidate will have relevant experience, strong communication skills in English and Chinese, and a diploma or equivalent qualification. **

Job Summary

  • As a Customer Service representative, you will be the first point of contact for all incoming calls and visitors, ensuring a seamless, welcoming, and professional experience.
  • Key responsibilities include managing the telephone console, greeting visitors, maintaining the reception area, administering room bookings, and distributing mail.
  • JLL offers a comprehensive benefits package aimed at enhancing employee health, financial, and personal well-being, including Group Insurance, Annual Leave, and an Employee Assistance Programme.

Matching Summary

Match Score: 75

** JLL is seeking a Customer Service professional to be the first point of contact for clients, employees, and the public in their Taipei office. The ideal candidate will have relevant experience, strong communication skills in English and Chinese, and a diploma or equivalent qualification. **

Skills & Requirements

Must-have

  • Manage telephone console
  • Greet and guide visitors
  • Maintain front office area
  • Distribute mail and coordinate couriers
  • Provide Helpdesk service

Nice-to-have

  • Contribute to monthly reports
  • Assist with local office events
  • Shape a brighter way forward
  • Commitment to inclusion and diversity

Key Requirements

  • Diploma or above with relevant experience
  • Certificate in Secretarial, Business Studies, or equivalent
  • Computer literacy
  • Good command of English and Chinese

Work Rights

Not specified

Tailored Resume

Cover Letter