Box Office Supervisor - Mountain Winery

AEG

Saratoga, CA, United States
Base: $18.75; bonus/equity: not eligible for bonus...
On-site
Supervision of ticket sellers
Customer service issue resolution
Ticketing software troubleshooting
AEG is seeking a Box Office Supervisor at the Mountain Winery in Saratoga, CA, to oversee ticket-selling staff, resolve customer service issues, and coordinate event ticketing processes. The ideal candidate will have supervisory experience, strong computer skills, and a flexible schedule

Job Summary

  • The Box Office Supervisor is responsible for overseeing the ticket selling staff and resolving customer service concerns.
  • This position will also supervise the building of events in ticketing software and coordinate each show with the marketing department.
  • This position may be eligible for benefits (ACA qualification) and requires a flexible schedule including nights, weekends, and some holidays.

Matching Summary

Match Score: 75

AEG is seeking a Box Office Supervisor at the Mountain Winery in Saratoga, CA, to oversee ticket-selling staff, resolve customer service issues, and coordinate event ticketing processes. The ideal candidate will have supervisory experience, strong computer skills, and a flexible schedule.

Salary

Base: $18.75; Bonus/Equity: Not eligible for bonus; Benefits: May be eligible for benefits (ACA qualification)

Skills & Requirements

Must-have

  • supervision of ticket sellers
  • customer service issue resolution
  • ticketing software troubleshooting
  • point of sale system troubleshooting
  • event build validation

Nice-to-have

  • knowledge of live entertainment
  • team motivation and leadership
  • effective communication skills

Key Requirements

  • 3 years of related work experience
  • Proficiency in MS Office programs
  • Experience in a supervisory role
  • Ability to work flexible schedule
  • Ability to supervise, motivate, and lead a team

Work Rights

Not specified

Tailored Resume

Cover Letter