Technical Support Lead Engineer

O'CONNOR'S SINGAPORE PTE LTD

Singapore
**
Iso 13485 quality manual knowledge
Medical device risk assessment experience
Team supervision and training skills
** O'Connor's Singapore Pte Ltd is seeking a Technical Support Lead Engineer to oversee the technical support team, ensuring the performance and maintenance of medical and security products meet customer satisfaction. The role requires strong technical knowledge, supervisory experience, and an understanding of quality management systems, particularly ISO 13485. **

Job Summary

  • The role involves providing leadership, training, and development to the Technical Support team while ensuring product performance meets customer satisfaction.
  • Candidates must ensure compliance with ISO 13485 standards, manage risk assessments for medical devices, and conduct internal audits of quality procedures.
  • The position requires a minimum of 5 years of experience in the industry, including at least 2 years of supervisory experience and 1 year in internal auditing.

Matching Summary

Match Score: 75

** O'Connor's Singapore Pte Ltd is seeking a Technical Support Lead Engineer to oversee the technical support team, ensuring the performance and maintenance of medical and security products meet customer satisfaction. The role requires strong technical knowledge, supervisory experience, and an understanding of quality management systems, particularly ISO 13485. **

Skills & Requirements

Must-have

  • ISO 13485 Quality Manual knowledge
  • Medical device risk assessment experience
  • Team supervision and training skills
  • Internal audit execution capability
  • Biomedical or security technology degree

Nice-to-have

  • Negotiation with end-users
  • Win-win mindset for customer service
  • Small group presentation skills
  • Troubleshooting technical problems
  • Safety regulations adherence

Key Requirements

  • Degree in Biomedical or Security Technology
  • Minimum 5 years of relevant experience
  • At least 2 years of supervisory experience
  • 1 year of internal audit experience
  • Certification on in-house products

Work Rights

Not specified

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