Scheduler - Lv Trop. Family Med Cl - Full Time 10 Hour Rotating Shift (non-exempt) (non-union)
auxsupport.usc.edu
$21.00 – $29.77 ph; not specified; not specified
Patient appointment scheduling
Patient registration
Customer service excellence
The Scheduler performs clerical and communication functions in the department/clinic, scheduling patient appointments and providing courteous reception
Job Summary
The Scheduler performs clerical and communication functions in the department/clinic, scheduling patient appointments and providing courteous reception.
This position demonstrates excellent customer services techniques, meets and greets patients, answers patient calls, and schedules patients for appointments.
Essential duties include acting as the positive “face” of the Health Center, greeting and checking in patients, and scheduling appointments.
Matching Summary
The Scheduler performs clerical and communication functions in the department/clinic, scheduling patient appointments and providing courteous reception.
Salary
$21.00 – $29.77 per hour; Not specified; Not specified
Skills & Requirements
Must-have
Patient appointment scheduling
Patient registration
Customer service excellence
Medical terminology understanding
Answering patient calls
Handling patient requests
Nice-to-have
Advocate/liaison for patients
Care coordinator duties
Positive face of the Health Center
Key Requirements
High school or equivalent
Understanding of medical terminology
Ability to interview patients and interface with professional staff