Manager, Field Service Operations

Otis Elevator

Seattle, WA, USA
Base: $118,000 to $150,000; bonus/equity: spot per...
Leadership experience with technicians required
High school education minimum required
Seven years relevant work experience
The role involves providing day-to-day management and training of field staff while ensuring employee safety and superior customer satisfaction

Job Summary

  • The role involves providing day-to-day management and training of field staff while ensuring employee safety and superior customer satisfaction.
  • Otis Elevator is a global industry leader moving 2.4 billion people daily with a diverse team committed to Safety, Ethics, and Quality.
  • The company offers comprehensive benefits including a 401(k) match, medical coverage, three weeks of paid vacation, and tuition reimbursement.

Matching Summary

The role involves providing day-to-day management and training of field staff while ensuring employee safety and superior customer satisfaction.

Salary

Base: $118,000 to $150,000; Bonus/Equity: Spot performance bonus opportunities; Benefits: Comprehensive medical, dental, vision, 401(k) match, paid time off

Skills & Requirements

Must-have

  • Leadership experience with technicians required
  • High school education minimum required
  • Seven years relevant work experience
  • Strong communication and leadership skills
  • Valid driver's license required for territory

Nice-to-have

  • Elevator industry experience desired
  • Passion for customer service
  • Ability to work in dynamic environment
  • Strong computer and technology skills
  • Business acumen and innovation mindset

Key Requirements

  • BA/BS degree preferred or equivalent experience
  • At least 7 years of relevant work experience
  • Must have valid driver's license
  • US work authorization required (no sponsorship)
  • High school diploma required

Work Rights

US work authorization required

Tailored Resume

Cover Letter