Production Support, Senior Manager (vice President)

Workforcity

Singapore
Hybrid
Application support management
Unix/linux command-line expertise
Workload automation tools
This role is a technical leadership position focused on driving the strategy and execution of application support across the APAC region

Job Summary

  • This role is a technical leadership position focused on driving the strategy and execution of application support across the APAC region.
  • The successful candidate will lead a regional team, ensure service delivery exceeds expectations, and manage senior stakeholder and vendor relationships.
  • The position emphasizes continuous improvement, adoption of new technologies including AI-driven tools, and effective incident and problem management.

Matching Summary

This role is a technical leadership position focused on driving the strategy and execution of application support across the APAC region.

Skills & Requirements

Must-have

  • Application support management
  • UNIX/Linux command-line expertise
  • Workload automation tools
  • Oracle SQL/PLSQL database skills
  • Incident and problem management
  • Stakeholder and vendor management
  • Leadership of regional support teams

Nice-to-have

  • AI and automation adoption
  • Big Data technologies knowledge
  • Data visualization with Tableau
  • Process improvement and strategy
  • Strong financial acumen
  • Effective communication skills
  • Mentoring and team development

Key Requirements

  • 10+ years in application support or related field
  • 3-5 years in leadership or management
  • Experience with business application support
  • Bachelor’s degree or equivalent experience
  • Proficiency in UNIX/Linux environments
  • Knowledge of workload automation tools
  • Database expertise including Oracle and NoSQL
  • Experience with Big Data and ETL processes

Work Rights

Not specified

Tailored Resume

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