Base: $21.85 - $32.80; bonus/equity: not specified...
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Accepts incoming calls
Documents all call encounters
Answers non-clinical questions
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The Admissions Call Center Representative Tier 1 position at Acathospital is a part-time role focused on providing customer service support to patients and caregivers through incoming calls. The role requires effective communication, problem-solving skills, and basic knowledge of medical terminology.
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Job Summary
Provides a communication link between patients and caregivers through the use of electronic protocols, facility information, personnel lists, and relevant department policies and procedures.
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health.
Matching Summary
Match Score: 75
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The Admissions Call Center Representative Tier 1 position at Acathospital is a part-time role focused on providing customer service support to patients and caregivers through incoming calls. The role requires effective communication, problem-solving skills, and basic knowledge of medical terminology.
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Salary
Base: $21.85 - $32.80; Bonus/Equity: Not specified; Benefits: Eligible
Skills & Requirements
Must-have
Accepts incoming calls
Documents all call encounters
Answers non-clinical questions
Resolves basic non-clinical problems
Schedules patient appointments
Obtains demographic and insurance information
Identifies emergent calls
Nice-to-have
Initiates additional projects
Participates in evaluation of customer satisfaction