Director, Chief Of Staff - Experience Design

Capital One

McLean, VA, USA
Mclean, va: $269,600 - $307,700; new york, ny: $29...
Hybrid
Strategic partnership
Organizational design
Change management
Capital One is seeking a Director, Chief of Staff for their Experience Design team to enhance customer experiences and drive business innovation. The role emphasizes strategic partnership, operational expertise, and strong communication skills, focusing on building relationships within design and across the organization

Job Summary

  • The Chief of Staff role is largely about relationships, acting as a connector for the design organization, business partners, and stakeholders, and operating as a strategic partner for the Design Leader and their Senior Leadership team.
  • Responsibilities include oversight of initiatives such as leadership team routines, executive meetings/events, recognition programs, performance management, team communications, change management, and strategy implementation.
  • The ideal candidate is a self-starter, autonomous, takes initiative, can champion unpopular ideas, and navigate ambiguous situations, with a strong portfolio demonstrating leadership, process, results, and impact.

Matching Summary

Match Score: 85

Capital One is seeking a Director, Chief of Staff for their Experience Design team to enhance customer experiences and drive business innovation. The role emphasizes strategic partnership, operational expertise, and strong communication skills, focusing on building relationships within design and across the organization.

Salary

McLean, VA: $269,600 - $307,700; New York, NY: $294,100 - $335,700; Bonus/Equity: performance based incentive compensation; Benefits: comprehensive, competitive, and inclusive set of health, financial and other benefits

Skills & Requirements

Must-have

  • strategic partnership
  • organizational design
  • change management
  • communications strategy
  • business priorities
  • leadership team routines

Nice-to-have

  • humanity and innovation
  • collaboration and authenticity
  • diversity of thought
  • creative innovator
  • confidential thought partner

Key Requirements

  • 8 years of experience in Strategy and Operations or Program Management
  • 5 years of experience building, leading, and managing large cross functional initiatives
  • 3 years of experience building, implementing, and maintaining strategic plans

Work Rights

Not specified

Tailored Resume

Cover Letter