Assoc. Tech Svc Desk

Unisys UK

Bangalore, India
Fully remote
First line user support
Troubleshooting hardware and software
Ticket management
The role involves assisting users with technical issues and restoring functionality. The successful candidate will manage service requests and ensure tickets are updated and closed. This position offers an opportunity to learn and comply with various IT policies and contribute to the knowledge base of the Service Desk

Job Summary

  • The role involves assisting users with technical issues and restoring functionality. The successful candidate will manage service requests and ensure tickets are updated and closed. This position offers an opportunity to learn and comply with various IT policies and contribute to the knowledge base of the Service Desk.

Matching Summary

The role involves assisting users with technical issues and restoring functionality. The successful candidate will manage service requests and ensure tickets are updated and closed. This position offers an opportunity to learn and comply with various IT policies and contribute to the knowledge base of the Service Desk.

Skills & Requirements

Must-have

  • first line user support
  • troubleshooting hardware and software
  • ticket management

Nice-to-have

  • continuous improvement mindset
  • team collaboration skills

Key Requirements

  • High School diploma or GED
  • less than 1 year experience

Work Rights

Not specified

Tailored Resume

Cover Letter