Customer Service Coordinator - WCAN

WECRUIT PTE. LTD.

Singapore
Manage urgent calls and emails
Verify pricing and inventory details
Prepare customer quotations
The role involves providing comprehensive administrative support to the sales department and managing customer enquiries

Job Summary

  • The role involves providing comprehensive administrative support to the sales department and managing customer enquiries.
  • Candidates will be responsible for processing incoming orders by verifying critical details like pricing and inventory before generating sales orders.
  • The position requires coordinating with the sales team to follow up on after-sales matters including service disputes and loan units.

Matching Summary

Match Score: 85

The role involves providing comprehensive administrative support to the sales department and managing customer enquiries.

Skills & Requirements

Must-have

  • Manage urgent calls and emails
  • Verify pricing and inventory details
  • Prepare customer quotations
  • Follow up on after-sales matters
  • Update sales revenue data

Nice-to-have

  • Strong interpersonal communication skills
  • Ability to engage stakeholders at all levels
  • Excellent problem-solving abilities
  • Experience in marketing team support

Key Requirements

  • Minimum 2 years of experience in Sales Coordination or Customer Service
  • Proficiency in Microsoft Office applications including Word and Excel

Work Rights

Not specified

Tailored Resume

Cover Letter