Medical Claims Call Center Representative

Lion Street

Clearwater, FL, US
Not specified; benefits: medical/dental/vision, 40...
Hybrid
High school diploma or ged equivalent
Strong phone contact handling skills
Active listening and documentation skills
Lion Street is seeking a Medical Claims Call Center Representative for their Clearwater, FL office. The role involves providing excellent customer service, interpreting insurance benefits, and managing claims processing

Job Summary

  • The role involves interpreting contract benefits accurately for policyholders, agents, and providers while providing prompt customer service.
  • Employees are responsible for answering calls, placing outgoing calls, and fully documenting all interactions in the policy file or imaging system.
  • The company offers a competitive compensation package including medical/dental/vision insurance, 401(k), and paid holidays with a focus on work-life balance.

Matching Summary

Match Score: 85

Lion Street is seeking a Medical Claims Call Center Representative for their Clearwater, FL office. The role involves providing excellent customer service, interpreting insurance benefits, and managing claims processing.

Salary

Not specified; Benefits: Medical/Dental/Vision, 401(k), Paid Holidays, PTO, FSA/HSA, Life Insurance, Disability coverage

Skills & Requirements

Must-have

  • High school diploma or GED equivalent
  • Strong phone contact handling skills
  • Active listening and documentation skills
  • Ability to multi-task and prioritize tasks
  • Reliable transportation and punctuality

Nice-to-have

  • Prior call center experience preferred
  • Insurance background preferred
  • Familiarity with Microsoft Office products
  • Agent license possession
  • Adaptability to different people and tasks

Key Requirements

  • High school diploma or GED
  • 0-2 years customer support experience
  • Prior call center experience preferred
  • Reliable transportation required
  • May have agent license

Work Rights

Not specified

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