Technical Support Partner

Qventus

Remote
Remote
Tier 2 technical support
Sql and etl / python / bi support
Cross-functional project management
Qventus is leading the transformation of healthcare by enabling hospitals to focus on patient care using machine learning, generative AI, and behavioral science

Job Summary

  • Qventus is leading the transformation of healthcare by enabling hospitals to focus on patient care using machine learning, generative AI, and behavioral science.
  • The Technical Support Partner will serve as a critical link between customers and internal teams, supporting end-to-end delivery and post go-live technical support of Qventus products.
  • Qventus values diversity and equal opportunity employment and participates in E-Verify while providing reasonable accommodations in compliance with ADA.

Matching Summary

Qventus is leading the transformation of healthcare by enabling hospitals to focus on patient care using machine learning, generative AI, and behavioral science.

Skills & Requirements

Must-have

  • Tier 2 technical support
  • SQL and ETL / Python / BI support
  • Cross-functional project management
  • Knowledge of inpatient and perioperative metrics
  • Technical project leadership
  • Data analysis and validation skills

Nice-to-have

  • Experience with Epic/Cerner EHR systems
  • Experience with analytics tools like Looker
  • Working with clinical/process consultants
  • Healthcare consulting or digital health experience
  • Excellent written and verbal communication

Key Requirements

  • Experience supporting hospital system projects
  • Strong quantitative and analytical skills
  • Experience with support processes (SLAs, OLAs)
  • Maintaining versioned documentation
  • 1+ years healthcare consulting or digital health experience
  • Candidates must be located in specified Latin American countries

Work Rights

Must be located in specified Latin American countries

Tailored Resume

Cover Letter