It Service Delivery Technician

900

Salem, VA, United States
Fully remote
Support it hardware and software
Troubleshoot and resolve issues
Active directory user management
The primary purpose of this position is to support and maintain all IT hardware and software, including desktops, laptops, printers, mobile devices, phones, peripherals and client software

Job Summary

  • The primary purpose of this position is to support and maintain all IT hardware and software, including desktops, laptops, printers, mobile devices, phones, peripherals and client software.
  • Provides direct support to office, manufacturing and engineering environments in person, over the phone and via e-mail to local and remote Associates.
  • Our total rewards program is designed to attract, retain, and motivate associates to contribute to Integer’s success.

Matching Summary

The primary purpose of this position is to support and maintain all IT hardware and software, including desktops, laptops, printers, mobile devices, phones, peripherals and client software.

Skills & Requirements

Must-have

  • Support IT hardware and software
  • Troubleshoot and resolve issues
  • Active Directory user management
  • Client-side security software
  • Identify and remove viruses/malware
  • Network printer troubleshooting
  • Client-side networking troubleshooting

Nice-to-have

  • Positive customer support attitude
  • Adapt to rapid changes
  • Work effectively with remote team members
  • Experience with Mac hardware/OS X
  • Experience with enterprise iOS management
  • Experience with engineering design tools

Key Requirements

  • Associate's degree required
  • 0-3 years of experience
  • Related certifications preferred
  • Experience supporting manufacturing companies preferred

Work Rights

Not specified

Tailored Resume

Cover Letter