Vice President, Ops Client Service Manager

BNY Mellon

Manchester, United Kingdom
On-site
Client service delivery
Operational efficiencies
Client reporting
Lead the Custody Client Operations team by fostering a culture of continuous improvement and excellence, ensuring alignment with BNY's principles

Job Summary

  • Lead the Custody Client Operations team by fostering a culture of continuous improvement and excellence, ensuring alignment with BNY's principles.
  • Develop and implement strategies to enhance client service delivery, by leveraging industry best practices and innovative solutions.
  • BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.

Matching Summary

Lead the Custody Client Operations team by fostering a culture of continuous improvement and excellence, ensuring alignment with BNY's principles.

Skills & Requirements

Must-have

  • client service delivery
  • operational efficiencies
  • client reporting
  • client interaction
  • team management skills

Nice-to-have

  • continuous improvement culture
  • innovative solutions
  • advanced technology
  • inclusion champions

Key Requirements

  • Bachelor’s degree in Business Administration, Finance, or related
  • 4-7 years of experience
  • 0-1 years of management experience
  • Experience in operational area and/or client services preferred

Work Rights

Not specified

Tailored Resume

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