Customer Service Representative – End Date June 2027

Fidante

Sydney, New South Wales, Australia
Hybrid
Customer-focused
Structured call centre environment
Strong communication skills
Join a fast-paced contact centre team with a focus on customer satisfaction and financial security

Job Summary

  • Join a fast-paced contact centre team with a focus on customer satisfaction and financial security.
  • Work flexibly from Sydney CBD offices with a hybrid schedule of three days in the office and two from home.
  • Opportunity to make a meaningful impact during an exciting period of transformation and system enhancement.

Matching Summary

Join a fast-paced contact centre team with a focus on customer satisfaction and financial security.

Skills & Requirements

Must-have

  • customer-focused
  • structured call centre environment
  • strong communication skills
  • attention to detail
  • adaptability
  • professionalism
  • problem-solving

Nice-to-have

  • curiosity
  • humility
  • team collaboration
  • positive attitude

Key Requirements

  • previous customer service experience
  • comfort working in a structured call centre environment
  • ability to work in rotating shifts
  • familiarity with multiple systems and procedures

Work Rights

Not specified

Tailored Resume

Cover Letter