Sales Support Representative - Waterworks

Ferguson PLC

Wilmington, NC, United States
Base: $18.71 - $29.92 hourly; bonus/equity: bonus ...
Customer relationship management (crm) system usage
Timely quotations and accurate sales orders
Coordinate deliveries for customers
Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable

Job Summary

  • Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable.
  • The role involves supporting sales associates by determining the best products and solutions, ensuring personalized customer service, and coordinating deliveries.
  • Ferguson offers a holistic benefits package supporting mental, physical, and financial well-being including health, dental, vision, paid time off, life insurance, 401(k) with company match, and inclusive enhancements.

Matching Summary

Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable.

Salary

Base: $18.71 - $29.92 hourly; Bonus/Equity: Bonus or Incentive Plan eligible; Benefits: Health, dental, vision, paid time off, life insurance, 401(k) with company match and more

Skills & Requirements

Must-have

  • Customer relationship management (CRM) system usage
  • Timely quotations and accurate sales orders
  • Coordinate deliveries for customers
  • Respond quickly to customer needs
  • Microsoft Office digital literacy

Nice-to-have

  • Ability to upsell products
  • Strong problem-solving skills
  • Customer-focused mentality
  • Ability to build relationships
  • Adaptability in fast-paced environment

Key Requirements

  • 1-3 years sales or customer service experience
  • Experience in Waterworks or similar trades
  • Ability to make timely decisions
  • Ability to follow through on commitments

Work Rights

Not specified

Tailored Resume

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