As the Operations Manager, you will lead and mentor administrative staff while working closely with the Executive Director and leadership team to support the home’s daily operations
Job Summary
As the Operations Manager, you will lead and mentor administrative staff while working closely with the Executive Director and leadership team to support the home’s daily operations.
This role is accountable for the home’s financial management, payroll and benefits, scheduling and workforce administration, and other key administrative processes, with a focus on compliance with company and regulatory requirements.
At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential.
Matching Summary
As the Operations Manager, you will lead and mentor administrative staff while working closely with the Executive Director and leadership team to support the home’s daily operations.
Skills & Requirements
Must-have
Financial management
Payroll and benefits administration
Scheduling and workforce administration
Resident billing and collections
Compliance with legislation and policies
Supervise and coach administrative team
Nice-to-have
Problem-solving skills
Drive efficiencies
Foster a welcoming environment
Continuous improvement
Values alignment
Flexibility and adaptability
Key Requirements
Post-secondary education in Business Administration, Accounting, or Human Resources
3-5 years of experience in business or office operations
2-3 years of supervisory or people leadership experience
Proficiency in Microsoft Office Suite and advanced Excel
Working knowledge of cloud-based systems (Workday, PointClickCare) preferred
Expertise in HR, payroll, benefits, scheduling, A/R, A/P
Strong working knowledge of unionized environments and collective agreements